How I can help you achieve more
Improving the operations of organisations
Improving the operations of organisations to make them more efficient, better loved by colleagues and customers, and have higher growth and profit.
Areas of expertise
Process review and improvement.
Cost reduction.
Creation and delivery of service delivery frameworks to better manage the delivery of services by operational areas.
Supplier management optimisation and enhancement.
Getting the very best from colleagues through applying engagement and empowerment techniques.
Reviewing governance and reporting effectiveness.
Project and Programme health checks and post-implementation reviews.
Outsourcing and joint venture design and implementation.
Customer and colleague listening (including implementing “always on” colleague mood feedback or “barometer”) and other techniques.
Creating internal communications plans and approaches to enable business growth and better colleague engagement.
Creating and managing colleague and customer idea forums and communities.
Improving the speed and extent of innovation across an organisation.
Future risk insight, assessment and solutions for organisations
Looking ahead over the next 2-5 years to pinpoint the potential risks and issues that your organisations may face.
Designing and implementing innovative strategies and responses to those risks.
Identifying potential new markets and ones which are susceptible to steep decline. This will help your organisation be better prepared and more resilient.
Areas of expertise
Risk insights for Board, Executive, Risk and Control functions. All of these teams need to have insight into risks facing their business beyond the immediate financial planning horizon (typically 12-23 months). Through leveraging my network of collaborators drawn from academia business and NGOs we can deliver a focused assessment of relevant risks to your business.
Risk Solutions – working with your teams we can develop innovative, practical solutions to mitigate longer-term risks to your business.
People risks – ensuring you have the right people in place for the future - working with you to identify people-related risks; including skills, organisational design, culture, training, and leadership “future fitness” assessments.
Supporting the creation and growth of start up companies
Building on my network of collaborators, I will help to create good governance and sustainable growth for new and growing organisations. These will typically be in the tech sector but across various industries and NGOs across multiple geographies.
Areas of expertise
Mentoring and support of new and existing founders and executive teams.
Developing and supporting growth plans, leveraging my wide network of collaborators and contacts.
Sitting on boards as Non-Executive Director, or Adviser to the Executive team.
Reviewing and enhancing business plans and strategies.